STO3 hypervisor issue
Incident Report for Safespring
This incident has been resolved.
Posted Jul 10, 2024 - 11:30 CEST
The hypervisor has been rebooted and all instances are running again. We'll continue to monitor for a few hours.
Posted Jul 10, 2024 - 09:45 CEST
The issue has been identified and a fix is being implemented.
Posted Jul 10, 2024 - 09:24 CEST
One of our hypervisor in the STO3 private cloud got stuck in a CPU lockup loop where rebooting became inevitable. We're working to get everything backup as quickly as possible.

No customer action needed.
Posted Jul 10, 2024 - 09:23 CEST
This incident affected: Safespring Private Cloud.