Safespring Status

All Systems Operational

Safespring Compute Operational
90 days ago
99.49 % uptime
Today
Safespring Storage Operational
90 days ago
99.99 % uptime
Today
Safespring Backup Operational
90 days ago
99.48 % uptime
Today
Safespring Private Cloud Operational
90 days ago
99.48 % uptime
Today
Safespring Portal Operational
On-demand Kubernetes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

DCO backup service upgrade Jan 14, 2026 12:00-14:00 CET

We will be restarting the Backup service on the Wednesday the 14th of January for maintenance patching.
Most clients will be automatically retrying backups over the downtime period, so the only noticeable effect is that the backups take longer than usual if your schedule runs in the middle of the day and that restores during this hour will have to be restarted.
For everyone else that runs backups during the night or evenings, no customer action required.
This does not apply to clients on the server1.sto2 backup server.

Posted on Jan 07, 2026 - 13:14 CET

Sto1: Emergency maintenance network, part 4 Jan 14, 2026 19:00-23:00 CET

* Planned work: Part 4 of change of some BGP configuration to connect the new sto1 site
* Impact: No impact is expected.
* Customer actions needed: None

Posted on Jan 12, 2026 - 13:01 CET
Jan 13, 2026

No incidents reported today.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026
Resolved - This incident has been resolved.
Jan 10, 19:07 CET
Monitoring - All systems should now be fully operational.
Jan 10, 17:28 CET
Investigating - The DCO1 site is currently unavailable due to a major power outage in the area. This impacts multiple services within SUNET’s private cloud, the EOSC EU-2 site and the Safespring Backup service. Further updates will be provided as more information becomes available.
Jan 10, 06:35 CET
Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026
Resolved - This incident has been resolved.
Jan 7, 11:23 CET
Monitoring - The storage cluster should be fully operational again.

Customer action required: Because the storage backend for OpenStack was affected, VMs using b2 flavors may require a reboot.

Jan 7, 02:39 CET
Investigating - We are currently having some issues with the fast storage cluster in STO3.
Jan 7, 01:58 CET
Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.