Safespring Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Safespring Compute Operational
90 days ago
99.99 % uptime
Today
Safespring Storage Operational
90 days ago
99.96 % uptime
Today
Safespring Backup Operational
90 days ago
100.0 % uptime
Today
Safespring Private Cloud Operational
90 days ago
100.0 % uptime
Today
Safespring Portal Operational
90 days ago
100.0 % uptime
Today
On-demand Kubernetes Operational
90 days ago
100.0 % uptime
Today
Support Email Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Openstack upgrade RISE Jul 7, 2026 08:00-17:00 CEST

We will be upgrading the OpenStack platform in RISE on July 7th between 8:00 and 17:00

All instances will remain up and running throughout the maintenance. However, the Openstack API and Horizon dashboard may be temporarily unavailable or unreliable at times.
The S3 API in RISE will also be affected due to the integration with Openstack authentication.

No customer actions are needed.
Posted on Jun 11, 2026 - 15:29 CEST

v2.archive.sto2.safedc.net S3 storage endpoint deprecation Jul 9, 2026 12:00-13:00 CEST

As the last customer data is currently being migrated off this storage endpoint, it will be taken offline on Wednesday the 9th of July 2026. This should have zero impact on live customer data, but if you were one of the previous users of this endpoint and you want to pick up old data for some reason, this is the last date for it.

Customers using s3a3, s3a4 in STO2 and any other storage endpoint not in STO2 are not affected by this in any way.
Posted on Jun 25, 2026 - 09:58 CEST
Jul 4, 2026

No incidents reported today.

Jul 3, 2026
RISE: Compute node upgrade
Completed - The scheduled maintenance has been completed.
Jul 3, 11:26 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 09:00 CEST
Scheduled - We will be performing scheduled maintenance on a compute node at our RISE site. During the maintenance, all customer instances currently hosted on the compute node will be live migrated to other available compute nodes. Once the node has been evacuated, we will redeploy it with an upgraded operating system before returning it to service.

We do not expect any interruption to running instances during the live migration process. However, due to differences in the host operating system and virtualisation software versions between the source and destination compute nodes, there is a small risk that some instances could experience a brief, unexpected interruption if a migration does not complete successfully.

Our engineering team will closely monitor the maintenance and respond immediately to any issues to minimise customer impact. Updates will be provided on this status page throughout the maintenance window if necessary.
Jun 25, 15:38 CEST
Jul 2, 2026
Openstack upgrade DCO
Completed - The scheduled maintenance has been completed.
Jul 2, 14:06 CEST
Verifying - The OpenStack platform upgrade in DCO1 has been successfully completed. Post-upgrade verification activities are currently in progress to ensure all services are operating as expected.
Jul 2, 12:20 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 08:00 CEST
Scheduled - We will be upgrading the OpenStack platform in DCO on July 2nd between 8:00 and 17:00

All instances will remain up and running throughout the maintenance. However, the Openstack API and Horizon dashboard may be temporarily unavailable or unreliable at times.
The S3 API in DCO will also be affected due to the integration with Openstack authentication.

No customer actions are needed.
Jun 11, 15:27 CEST
Jul 1, 2026
Limited access to Openstack Dashboard using SwamID.
Resolved - This incident has been resolved.
Jul 1, 11:37 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 10:24 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 1, 09:44 CEST
Update - We are continuing to investigate this issue.
Jul 1, 09:38 CEST
Investigating - We are currently investigating this issue.
Jul 1, 09:38 CEST
Jun 30, 2026
Openstack upgrade STO1
Completed - The scheduled maintenance has been completed.
Jun 30, 14:46 CEST
Verifying - The OpenStack platform upgrade in Sto1 has been successfully completed. Post-upgrade verification activities are currently in progress to ensure all services are operating as expected.
Jun 30, 12:07 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 08:00 CEST
Scheduled - We will be upgrading the OpenStack platform in Sto1 on June 30th between 8:00 and 17:00

All instances will remain up and running throughout the maintenance. However, the Openstack API and Horizon dashboard may be temporarily unavailable or unreliable at times.
The S3 API in Sto1 will also be affected due to the integration with Openstack authentication.

No customer actions are needed.
Jun 11, 15:13 CEST
Jun 29, 2026
We are experiencing Issues reaching our services.
Resolved - This incident has been resolved.
Jun 29, 15:27 CEST
Monitoring - All services are back to Operational - monitoring.
Jun 29, 14:55 CEST
Update - Issue between with a drop in the networking identified between 13:25-13:37.
Jun 29, 13:55 CEST
Identified - Issue between with a drop in the networking identified between 13:35-13:37.
Jun 29, 13:54 CEST
Investigating - we currently investigating the issue.
Jun 29, 13:40 CEST
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Incoming email bounces, including support email
Resolved - This incident has been resolved.
Jun 26, 14:48 CEST
Identified - Incoming emails to our domain is bouncing or getting rejected currently.
For urgent support matters, please phone +46 85-510 73 70
Jun 26, 11:32 CEST
Jun 25, 2026
Openstack Upgrade Sto2
Completed - The scheduled maintenance has been completed.
Jun 25, 13:14 CEST
Verifying - The OpenStack platform upgrade in Sto2 has been successfully completed. Post-upgrade verification activities are currently in progress to ensure all services are operating as expected.
Jun 25, 11:26 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 08:00 CEST
Scheduled - We will be upgrading the OpenStack platform in Sto2 on June 25th between 8:00 and 17:00

All instances will remain up and running throughout the maintenance. However, the Openstack API and Horizon dashboard may be temporarily unavailable or unreliable at times.
The S3 API in Sto2 will also be affected due to the integration with Openstack authentication.

No customer actions are needed.
Jun 11, 15:11 CEST
Jun 24, 2026
Missing environment grants in portal.safespring.com
Resolved - The incident seems to have been resolved. Users need to logout and login again, potentially deleting and clearing all cache/persistent storage. Please contact support@safespring.com if any issues remain.
Jun 24, 15:15 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 15:15 CEST
Update - The issue is still being investigated. Further updates will follow
Jun 24, 12:54 CEST
Investigating - After introducing a more fine-grained role-based access control in Safespring Portal some users report not having access to environments. We're currently investigating the matter
Jun 24, 09:11 CEST
Jun 23, 2026
Planned maintenance for Safespring On-demand Kubernetes in STO2, OSL2, RISE
Completed - The scheduled maintenance has been completed.
Jun 23, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 15:00 CEST
Scheduled - * Planned work: We will be updating the frontend and backend services for portal.safespring.com.
* Impact: Creation and management of clusters through our web portal may be unstable during the maintenance window. Active clusters will not be affected.
* Customer actions needed: None
Jun 23, 09:00 CEST
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

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