Safespring Status
All Systems Operational
Safespring Compute Operational
90 days ago
99.64 % uptime
Today
Safespring Storage Operational
90 days ago
100.0 % uptime
Today
Safespring Backup Operational
90 days ago
100.0 % uptime
Today
Safespring Private Cloud Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 24, 2022
Resolved - Support system back up again. Emailed tickets should arrive as soon as mail servers retry the delivery.
May 24, 10:37 CEST
Identified - We are working on getting it back up again, please have some patience while we fix the issue.
May 24, 10:35 CEST
May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022
Resolved - This incident has been resolved.
May 20, 16:02 CEST
Monitoring - All important systems have been moved to the new platform
May 20, 16:01 CEST
Update - We have identified all affected customers and instances, and we are currently working with customers to migrate these instances. We will continue our our communication directly with the affected customers.
May 16, 15:39 CEST
Update - We are still working on the issue in our osl1. Instances are running, but they do not have any network access. We are still working on restoring network services.
May 16, 10:31 CEST
Update - Unfortunately, we have had another incident during the recovery where we have lost connection to the metadata-database for network configuration, and some instances have lost their network connection. We are continuing to work on a resolution.
May 16, 09:19 CEST
Identified - We had a hardware issue on one host on the control plane. The hardware issue is resolved now, but we also found a certificate issue that prevented services from starting again. We are working on a resolution for that.

Currently, the API and some load balancer services is affected. Instances are running as normally.

May 16, 05:16 CEST
Investigating - We are currently investigating a possible issue with Safespring Compute in osl1. We will continue to post updates until the issue is resolved.
May 16, 01:40 CEST
May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022
Completed - The scheduled maintenance has been completed.
May 17, 10:38 CEST
Update - This maintenance window has been canceled. It will be rescheduled to a new date in the near future.
May 17, 10:37 CEST
Scheduled - We need to expand the compute switch layer. Installing more ports affects the forwarding plane in the switch so it will be a brief drop in all communications, including routing protocols, for a few seconds. The neighbor switch will be running and take any rerouted traffic. Routing protocols should all have recovered within minutes.
May 9, 11:04 CEST
May 16, 2022
May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.