Safespring Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Safespring Compute Operational
90 days ago
99.48 % uptime
Today
Safespring Storage Operational
90 days ago
99.96 % uptime
Today
Safespring Backup Operational
90 days ago
99.49 % uptime
Today
Safespring Private Cloud Operational
90 days ago
99.48 % uptime
Today
Safespring Portal Operational
90 days ago
100.0 % uptime
Today
On-demand Kubernetes Operational
90 days ago
99.98 % uptime
Today
Support Email Operational
90 days ago
96.31 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 11, 2026
Planned maintenance for Safespring On-demand Kubernetes in Sto2, Osl2
Completed - The scheduled maintenance has been completed.
Mar 11, 19:00 CET
Verifying - Verification is currently underway for the maintenance items.
Mar 11, 17:03 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 16:00 CET
Scheduled - * Planned work: Updating loadbalancer component
* Impact: minimal. While updating the deployment customers might experience a drop in cluster connectivity.
* Customer actions needed: None

Rescheduled to to a mistake in original schedule.
Mar 11, 07:33 CET
Degraded performance on block storage in DCO
Resolved - This incident has been resolved.
Mar 11, 13:53 CET
Update - We are continuing to investigate this issue.
Mar 11, 13:52 CET
Investigating - We are currently investigating the issue
Mar 11, 13:24 CET
Planned maintenance for Safespring On-demand Kubernetes in Sto2, Osl2
Completed - The scheduled maintenance has been completed.
Mar 11, 07:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 04:21 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 11, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 16:00 CET
Scheduled - * Planned work: Updating loadbalancer component
* Impact: minimal. While updating the deployment customers might experience a drop in cluster connectivity.
* Customer actions needed: None
Mar 10, 07:28 CET
Mar 10, 2026

No incidents reported.

Mar 9, 2026
Planned maintenance for portal.safespring.com and On-Demand Kubernetes
Completed - The scheduled maintenance has been completed.
Mar 9, 13:48 CET
Verifying - Verification is currently underway for the maintenance items.
Mar 9, 13:42 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 12:46 CET
Verifying - Verification is currently underway for the maintenance items.
Mar 9, 12:24 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 12:00 CET
Scheduled - * Planned work: We will be updating portal.safespring.com and related backend services.
* Impact: Creation and management of clusters through our web portal may be unstable during the maintenance window.
* Customer actions needed: None
Mar 9, 11:27 CET
Mar 8, 2026
STO3 hypervisor issue
Resolved - This incident has been resolved.
Mar 8, 09:41 CET
Update - We are continuing to monitor for any further issues.
Mar 8, 09:27 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 8, 09:27 CET
Identified - We're currently experiencing an issue with a stuck hypervisor in STO3, which is affecting the instances running on it. We're working to resolve this as quickly as possible.
Mar 8, 08:36 CET
Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
STO1: Network maintenance
Completed - The scheduled maintenance has been completed.
Mar 5, 16:00 CET
Update - Some ipv6 destinations have problems. We are investigating.
Mar 5, 15:35 CET
Verifying - Both links are now migrated to the new site.
Mar 5, 15:06 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 14:00 CET
Scheduled - * Planned work: Migration of external links
* Affected subnets:
- 89.45.232.0/22
- 89.47.184.0/23
- 185.189.28.0/22
- 193.11.88.0/23
- 2001:6b0:5a:4000::/52
- 2001:6b0:5a:5000::/52
- 2a0a:bcc0::/29
* Impact: No impact is expected but cannot be ruled out due to network convergence.
* Customer actions needed: Be prepared for possible short connectivity issues.
Feb 26, 10:44 CET
Currently we have some issues with our email provider, affecting our support system.
Resolved - Email provider is back online and we are seeing tickets being created again.
Mar 5, 13:40 CET
Update - We are continuing to monitor for any further issues.
Mar 5, 07:28 CET
Monitoring - Currently we have some issues with our email provider, affecting our support system.

The service is unstable so it may lead to slow response times from us on service requests. In urgent cases please call us at +46 855 10 73 70, reach out on slack or use the portal https://safespring.atlassian.net/servicedesk/customer/portals to file for support.
Mar 5, 07:25 CET
Mar 4, 2026
DCO Backup service database maintenance
Completed - Maintenance work completed.
Mar 4, 14:20 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 12:00 CET
Scheduled - We need to perform some database restructuring to improve internal performance on the DCO Backup server. If your backups usually finish before 12, no actions needed.
If your backup gets stopped you can restart it when the server comes back online and it will continue where it was before, or you can reschedule it to start a bit earlier the night before the maintenance.
Feb 25, 10:35 CET
S3 in STO1 unavailable
Resolved - This incident has been resolved.
Mar 4, 10:28 CET
Investigating - We are currently investigating the issue.
Mar 4, 09:58 CET
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
S3 in OSL2 unavailable
Resolved - Wrong site, the issue was at S3 for STO1. It is resolved now.
Feb 27, 12:53 CET
Investigating - We are currently investigating this issue.
Feb 27, 12:51 CET
Feb 26, 2026

No incidents reported.

Feb 25, 2026
STO1: Network maintenance
Update - The scheduled maintenance has been completed.
Feb 25, 16:07 CET
Completed - The scheduled maintenance has been completed.
Feb 25, 16:00 CET
Verifying - All links successfully migrated.
Feb 25, 15:51 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 14:00 CET
Scheduled - * Planned work: Migration of external links
* Affected subnets: 192.121.208.0/23, 194.14.20.0/23 and 2a09:d400:400::/48.
* Impact: No impact is expected but cannot be ruled out due to network convergence.
* Customer actions needed: Be prepared for possible short connectivity issues.
Feb 16, 13:33 CET
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