Issues with compute service in sto1 v1

Incident Report for Safespring

Resolved

No further issues related to this have been seen.

Posted Oct 07, 2021 - 15:45 CEST

Monitoring

At approximately 09:35 we became aware of problems with flows and external tcp traffic towards our sto1 v1 compute service. This lead to rate limiting causing connectivity loss for about 15% of our customer instances.

After about 50 minutes having restarted the affected network components connectivity was restored. We are currently monitoring for any further problems.

Posted Oct 07, 2021 - 11:21 CEST

Investigating

We are currently investigating a possible issue with Safespring Compute. We will continue to post updates until the issue is resolved.

Posted Oct 07, 2021 - 09:41 CEST

This incident affected: Safespring Compute.