Missing environment grants in portal.safespring.com

Incident Report for Safespring

Resolved

The incident seems to have been resolved. Users need to logout and login again, potentially deleting and clearing all cache/persistent storage. Please contact support@safespring.com if any issues remain.

Posted Jun 24, 2026 - 15:15 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 24, 2026 - 15:15 CEST

Update

The issue is still being investigated. Further updates will follow

Posted Jun 24, 2026 - 12:54 CEST

Investigating

After introducing a more fine-grained role-based access control in Safespring Portal some users report not having access to environments. We're currently investigating the matter

Posted Jun 24, 2026 - 09:11 CEST

This incident affected: Safespring Portal.