Portal doesn't show RISE1 as an option for private cloud users when creating new clusters

Incident Report for Safespring

Resolved

This incident has been resolved.
Posted Oct 05, 2026 - 11:17 CEST

Investigating

Following the latest update to the Safespring Portal (backend and frontend), RISE1 no longer appears as an available site for RISE users when creating a new cluster. This only affects cluster creation; existing projects on RISE1 are unaffected and should display as normal.
Posted Oct 05, 2026 - 10:39 CEST
This incident affected: Safespring Private Cloud.