Power Outage - DCO Kalix 6th of November
Incident Report for Safespring
Resolved
All services are back up now.
Posted Nov 07, 2024 - 08:43 CET
Update
Storage and compute nodes are all done and now we are taking services up.
Posted Nov 07, 2024 - 08:37 CET
Update
Due to a network configuration issue, the service is still not up. The network is back now and we are starting all the services again. It will take some more time before everything is up.
Posted Nov 07, 2024 - 08:06 CET
Identified
The Kalix datacenter DCO will have a power outage that will affect all services hosted there. We are working with our partners to minimise the impact of this outage. Safespring will have to shutdown all the servers before the actual power outage and then turn them back on again when the power is back.

This outage will affect Compute and Storage running in DCO, as well as Safespring Backup which is hosted there.
Regarding Safespring Backup, to avoid being affected, the user should schedule the backups to run outside if this window.

Maintenance date start: 6th of November 21:30

Maintenance date end: 7th of November 05:30
Posted Nov 05, 2024 - 11:13 CET
This incident affected: Safespring Compute, Safespring Storage, Safespring Backup, and Safespring Private Cloud.