Issues with compute service

Incident Report for Safespring

Resolved

the affected domains should be back to normal again now

Posted Dec 07, 2021 - 23:12 CET

Monitoring

dns entries should be back as of right now, but could take some time to propagate everywhere

Posted Dec 07, 2021 - 20:24 CET

Update

We are still working on this issue.
If you need access right now, a workaround can be made by editing your local hosts file and adding the content found at https://docs.safespring.com/service/known_issues/#cloudipnettnose-domain-offline

Posted Dec 07, 2021 - 16:57 CET

Identified

We have an issue regarding the dns entries under .cloud.ipnett.*, which affects the possibility of accessing services using these domains. Running instances should not be affected.

Posted Dec 07, 2021 - 10:00 CET

Investigating

We are currently investigating a possible issue with Safespring Compute. We will continue to post updates until the issue is resolved.

Posted Dec 07, 2021 - 09:54 CET

This incident affected: Safespring Compute.