Issues with backup service

Incident Report for Safespring

Resolved

This incident has been resolved.

Posted Jan 11, 2022 - 16:40 CET

Update

We are continuing to work on a fix for this issue.

Posted Jan 11, 2022 - 11:52 CET

Identified

We are investigating a hardware issue with one of our backupservers. Clients that back up to tsm1.cloud.safedc.net are affected.

Posted Jan 11, 2022 - 11:52 CET

Update

We are continuing to investigate this issue.

Posted Jan 11, 2022 - 08:44 CET

Investigating

We are currently investigating a possible issue with Safespring Backup. We will continue to post updates until the issue is resolved.

Posted Jan 11, 2022 - 08:42 CET

This incident affected: Safespring Backup.