Update - We are continuing to monitor for any further issues.
Nov 24, 2025 - 17:25 CET
Monitoring - With reduced load on the service, performance is expected to improve. We will continue to monitor the situation closely.
Nov 24, 2025 - 15:20 CET
Investigating - We're currently experiencing performance issues with the backup service in DCO. We're working on resolving this as quickly as possible and apologize for the inconvenience.
Nov 24, 2025 - 13:02 CET
Safespring Compute
Operational
90 days ago
100.0
% uptime
Today
Safespring Storage
Operational
90 days ago
100.0
% uptime
Today
Safespring Backup
Operational
90 days ago
99.99
% uptime
Today
Safespring Private Cloud
Operational
90 days ago
99.97
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Following the OpenStack upgrade, we need to reboot l2-type instances in STO1 on December 3 between 10:00 and 12:00. This will only happen once, and the instances will be immediately available again after the restart.
Please note that the maintenance window reflects the period during which the restart will take place, not the actual downtime for customers. The downtime itself will typically be no more than a couple of minutes.
Customer action required: If you have any unsaved work or configuration changes that need to be made in advance, please ensure these are completed before the start of the maintenance window. If you have services that require manual startup, please set aside time after the maintenance window to perform this. Posted on
Nov 19, 2025 - 08:39 CET
Resolved -
The IPv6 availability is now restored for the backup service
Nov 14, 08:48 CET
Investigating -
We're currently experiencing reduced availability as the backup service isn't reachable over IPv6. This does not affect IPv4. We're currently investigating the issue.
Nov 14, 08:36 CET