Resolved -
Backup services are back up.
Mar 31, 08:55 CEST
Monitoring -
Server has been migrated and is back up and accepting requests.
Mar 30, 16:28 CEST
Update -
We've migrated the instance to a different node. Currently working on bringing everything up again.
Mar 30, 16:00 CEST
Identified -
An issue on the physical instance occurred causing the backup server to become very slow and eventually unreachable. We're currently in the process of migrating the data to a different instance currently. It's expected that this will be finished around 15:00(Stockholm time).
The next status page update will be at 16:00. We're aiming to have backup jobs scheduled for 23:00 and later work successfully.
Integrity of backups stored on the BaaS platform are not at risk.
Mar 30, 11:24 CEST
Investigating -
While diagnosing some performance issues the main backup server was rebooted and did not come back up.
This is currently blocking all backup traffic.
Since we have spent the last ~4 hours on this and most of the scheduled backup jobs have already failed, we will continue on this tomorrow morning when we are more awake and have more people available.
Mar 30, 01:53 CET